We Make Buildings Work

Learn more about what we do

Experience

Over the past 15 years, we have worked in the world’s top data centres and commercial facilities, providing quality engineering services.

Standards

We help the world’s smartest companies maintain their facilities to the best possible standards, through a customer centric experience.

People

We are one of the few facility companies who understand that people are at the core of every organisation, as such they are the most important investment we will ever make. Even as technology advances and buildings change, it is our leadership and personal contributions as Smart individuals that ultimately set us apart from our competitors.

World Class

Clients approach us for many different reasons. As a result, we have built a diverse team of world-class managers, engineers, contract supports and consultants, to ensure that we can meet any challenge.

Flexible

Smart offers a truly flexible solution to meet your needs, systems and processes. Our teams will happily be trained to work from client bespoke systems where required, no questions asked.

The Smart Way

Smart are not a faceless corporation. We are operationally led and business focused on providing visible management, alongside a team who believe in our core behaviours; Empowerment, Integrity and Passion – that is the Smart way.

Who we partner with

Smart Leadership

Paul Harman
Partner
Paul Harman
Partner

Paul is a highly skilled management professional with over 25 years of Director level experience. Paul's knowledge provides clients with superior leadership during critical transition phases including installation of projects, implementation of budget reductions, creation of business plans and installing effective management information systems. Paul started Smart Managed Solutions with the aim of bringing a customer centric approach to the facilities management sector.

Lee Bainbridge
Partner
Lee Bainbridge
Partner

Lee is a management professional with experience in manufacturing, corporate, professional services and data centre environments. His functional and leadership skills in engineering, project, commercial, and safety management, coupled with strong interpersonal skills, high levels of energy and enthusiasm provides a solid platform for Lee to lead the Smart business from the front. In 2012, Lee successfully achieved his MBA through Kingston University.

Alex Wilkin
Partner
Alex Wilkin
Partner

Alex is an experienced Director with a keen eye for customer service, contract delivery and employee development. Alex is highly organised, focused and is keen to nurture customer relationships to ensure the Smart way is delivered every time. With over 15 year's industry experience.

Smart Operational Team

Lee Metcalfe
Operations Director

Lee is an extremely competent and experienced director who has worked with the facilities industry for over 15 years. Lee takes great pride in leading the Smart development program to ensure we are

Chelsea Deller
Business Manager

Chelsea is a BIFM qualified business manager who offers a highly organised and professional approach to our customers. Chelsea is greatly respected for her exceptional financial acumen, leadership and customer skills. Known for her innovative management style and social consciousness, Chelsea leads the Smart CSR program from the front.

Martin Thorpe
Technical Director

Martin is a highly experienced manager with exceptional technical, safety and training abilities. He can discuss technical issues in a clear and non-technical manner and is a competent problem solver

Mark Rayner
Project Director

Mark has over 20 years of experience in the facilities industry and has extensive project management skills. Mark provides a highly professional and efficient service built around the Smart core behaviours. His main aim is to remove the stress often associated with finding the right team to do the job and ensure a professional solution is delivered.

Andrew Britton
Head of Health and Safety

Andrew has significant experience within engineering, manufacturing, production, construction, building services and facilities health and safety management. Andrew provides Smart with a strategic focus and specialist technical advice on matters relating to QHSE. Andrew always applies initiative, practical and cost effective solutions to the management of Health and Safety.

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Smart Managed Solutions is a trading name of HR Facilities Ltd

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